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2020 Census Complete Count Initiative

As a partner of the U.S. Census Bureau for the 2020 Census, we’re working to ensure that Freeport is accurately represented. You should have already received one or more invitations in the mail from the U.S. Census Bureau asking you to complete the 2020 Census online, by phone, or by mail. Each household will receive reminders to respond to the Census through April. Census Takers will begin going door to door to the households who have not responded by mid-May to get responses in person.

Three Ways to Complete the Census:

You can complete the 2020 Census one of three ways. You do not need to have the invitation in order to respond.

  1. Online at using a mobile phone, computer, laptop, or tablet
  2. By phone at 844-330-2020 for English, or 844-468-2020 for Spanish
  3. By mail (every household will eventually receive a paper questionnaire if you do not response online or by phone)

Operational Timeline:

March 12 – October 3, 2020: Self-Response Phase (online, phone, and mail)

August 11 – October 31, 2020: Non-Response Follow Up (door-to-door follow up)

By April 30, 2021: Deliver Apportionment Counts to the President

You can help ensure that our community is accurately counted by responding to the 2020 Census survey. Your response impacts health clinics, fire departments, schools, and even roads and highways. The Census can shape many different aspects of our community.


  • Everyone Counts. The Census counts ever person living in the US once, only once, and in the right place every ten years.
  • It’s about fair representation. Every 10 years, the results are used to reapportion the House of Representatives, determining the number of seats each state gets in Congress.
  • It’s in the constitution. The Census is mandated by the US Constitution and has been in place since 1790.
  • It’s about $675 Billion. The federal government distributes billions of dollars in funding to states and communities based on Census data for schools, hospitals, roads, public works, and other vital programs.
  • It’s about redistricting. After each Census, State officials redraw the boundaries of the congressional and state legislative districts in their state to account for population shifts.
  • Taking part is your civic duty. Completing the Census is mandatory: It’s a way to participate in our democracy and say “I COUNT!”

Remember, your privacy is being protected. It’s against the law for the US Census Bureau to release Census responses in any way that could identify you or your household. By law, your responses cannot be used against you and can only be used to produce statistics.


Disclaimer:  Links on this page may take you to pages outside of the City’s website.  Please note that these pages may contain functions that allow you to “Send Feedback” or to post comments/questions.  Please note that these functions may be directed to third party sites and not to the City of Freeport. If you have any feedback intended for the City of Freeport, please contact the City directly.

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