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Common Concerns

  • Abandoned Cars
    • Freeport Police – 815-235-8222
  • Address (new)
    • Community & Economic Development – 815-235-8202
  • Ambulance Inquiries
    • Fire Department – 815-235-8217
  • Animal Control – (Within Freeport City Limits Only)
    • Street Department – Animal Control Officer – 815-235-8210
    • iWorQ or TextMyGov
  • Animal Control Outside City Limits
    • Stephenson County Animal Control – 815-235-8276
  • Annual Financial Reports
    • Finance Department – 815-297-1300
  • Birth Certificates & Marriage Licenses
    • Stephenson County Clerk & Records – 815-235-8289
  • Budget
    • Finance Department – 815-297-1300
  • Building Inspections
    • Building Inspector – 815-235-8202 or 815-656-0931
  • Burning Trash
    • Freeport Fire Department – 815-235-8217
  • City Cemetery
    • Public Works – 815-235-8210 or 815-821-9206
  • Certificates (birth, death)
    • Stephenson County Clerk – 815-235-8289
  • Code Enforcement
    • Code Enforcement Supervisor – 815-235-8202 or 815-801-2259
    • iWorQ or TextMyGov
  • Concerns/Questions
    • Mayor’s Office – 815-235-8200 or City Manager Office – 815-235-8206
  • Court Dates
    • Stephenson Co. Circuit Clerk – 815-235-8266
  • Curbs, Gutters, & Sidewalks
  • Department Complaints
    • City Manager Office – 815-235-8206
  • Dog Pound
    • Street Department – 815-235-8210
  • Economic Development
    • Community & Economic Development Director – 815-235-8221
    • Greater Freeport Partnership – Partnership website
  • Electrical Inspections
    • Building Inspector – 815-235-8202 or 815-656-0931
  • Emergency Management Services
    • Stephenson County – 815-235-8255
  • Employment Opportunities
    • Human Resources – 815-235-2065
  • Food & Beverage Tax
    • Finance Department – 815-297-1300
  • Garbage Collection
  • Grass and Weeds (includes tall grass)
    • Nuisance Inspector – 815-801-2249 or 815-235-8202 or 815-801-2259
    • iWorQ or TextMyGov
  • Handicap Ramps
    • Public Works – 815-235-8210
  • Hazardous Materials
    • Fire Department – 815-235-8217
  • Health Department
    • Stephenson County Health Department – 815-235-8271
  • Hotel and Motel Tax
    • Finance Department – 815-297-1300
  • Housing (low income/elderly)
    • Freeport Housing Authority – 815-232-4171
  • Inspections – Electrical, Plumbing, etc.
    • Building Inspector – 815-235-8202 or 815-656-0931
  • Landscape Waste
    • Moring Disposal, Inc. – 815-233-9216
    • Gill’s Freeport Disposal Inc. – 815-233-5644
  • Landfill
    • Transfer Station – 815-233-0742
  • Library
  • Liquor Licenses
    • City Clerk – 815-235-8203
  • Litter & Garbage Concerns
    • Nuisance Inspector – 815- 801-2249 or 815-235-8202
    • iWorQ or TextMyGov
  • Marriage Licenses
    • Stephenson County Clerk – 815-235-8289
  • Mosquito Problems
    • Mosquito Abatement District – 800-942-2555
  • Motor Fuel Tax
    • City Engineer – 815-297-1166
  • Noise Violations
    • Freeport Police Department – 815-235-8222
  • Nuisance Inspector for Ordinance Violations (violations not concerning the Police Department)
  • Park Maintenance
    • Freeport Park District – 815-235-4285
  • Parking Tickets
    • Freeport Police Department – 815-235-8222
  • Permits – Buildings/Construction
    • Community & Economic Development Department – 815-235-8202
  • Permits (Special Event in City such as closure of street)
    • City Clerk – 815-235-8203
  • Plumbing Inspections
    • Building Inspector – 815-235-8202 or 815-656-0931
  • Property Assessments
    • Freeport Township Assessor – 815-232-6131
    • Stephenson County Assessor – 815-235-8260
  • Property Tax Bills
    • Stephenson Co. Treasurer – 815-235-8264
  • Property Tax Challenge Procedures
    • Stephenson County Supervisor of Assessment – 815-235-8264
  • Property Transfer Tax
    • Finance Department – 815-297-1300
  • Recycling Information
  • Refuse Collection
    • Moring Disposal, Inc. – 815-233-9216
    • Gill’s Freeport Disposal Inc. – 815-233-5644
  • Right-of-Way
    • Public Works – 815-235-8210
  • Sidewalks
    • Public Works – 815-235-8210
  • Signs and Signals
    • Public Works – 815-235-8210
  • Snow Removal City Streets
  • Special Event Permits (block parties, etc.)
    • City Clerk – 815-235-8203
  • Stephenson County Sheriff
    • Non-Emergency – 815-235-8252
  • Storm Sewer Backups
    • Water and Sewer Department – 815-233-1686
  • Street Light Maintenance
    • Public Works – 815-235-8210
    • Commonwealth Edison – 800-334-7661
  • Street Maintenance
  • Subdivision Regulations
    • Community & Economic Development – 815-235-8221
  • Transfer Station
    • 815-233-0742 – Monday hrough Friday –  7:30 am – 2:00 pm — 1st Saturday 8:00am – 11:00 am
  • Trash Collection
  • Tree Trimming – City Owned Trees (in Public Right-of-Way)
  • Utility Taxes
    • Finance Department – 815-297-1300
  • Voter Registration/Voting Info
    • Stephenson County Clerk – 815-235-8289
  • Water Service Concerns
    • Water and Sewer Department – 815-233-0111 – Monday through Friday – 8:00 am – 5:00 pm
  • Water/Sewer Trouble Calls
    • Water and Sewer Department – 815-233-0111
    • Sewer only – 815-233-1686
    • Saturday & Sunday after 5:00 pm – 815-233-0711
  • Zoning
    • Community & Economic Development – 815-235-8202
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