City of Freeport, Illinois


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Freeport Water and Sewer




The City has a new website at and will be taken down in the near future.  Please redirect any browser bookmarks or favorites to






Tom Kopanski - Director of Utility Operations

Phone: 815.233.0111
Fax: 815.599.5819
Office Hours: 8:30 a.m. to 5:00 p.m.
For calls on Saturday or Sunday or after 5:00 pm, please call 815.233.0711

Please use rear entrance located on Exchange Street for Water & Sewer business.
Office Location:

314 West Stephenson St., Suite 010
Freeport, Illinois, 61032

Mission Statement:
Freeport Water and Sewer will provide customers with high quality water and service in the most efficient and economical manner. We will work in cooperation with the customers to provide and maintain a safe, clean and secure water and sewer service now and for the future. view link to history



1.  Do nothing and you will continue to receive a paper bill.
2.  View my bill online
3.  Pay my bill online
      • Auto-Pay Online — Financial institution checking account.
        (FREE. No convenience fees.) Call 815.233.0111 to set up.
      • Pay Online — Credit and debit cards, and electronic checking
        ($2.99 fee per transaction.)
4.  Pay my bill with a phone call to 1.877.885.7968
        ($2.99 fee per transaction)


Water and Sewer Drop Box is located on Stephenson across the street from the City Hall building.

Water and Sewer Documents
Water and Sewer Rates view link
Water and Sewer - Capital Improvement Charges view link
Water & Sewer and Streets - Capital Improvement Summary FY2019 view link
Change in timeline for billing for late charges and nonpaid
turn-off dates - Effective 6/25/2018
view link
Lead in Drinking Water view link
Landlords & Duplex Owners: One Water Service Line but Multiple Water Meters Turn-Off Policy and Suggested Lease Language view link
Ordinance No. 2018-11: An Ordinance Amending Individual Provisions of Chapters 1040,1042, 1044, 1048, 1052, and 1060 Pertaiing to Municipal Utility Services (including Water & Sewer) Billing and Collection Procedures - Passed March 5, 2018 view link
Public Health Advisory mailed May 1, 2017 view link
Presentation on Infrastructure Dec. 12, 2016 view link
Pressure Zone Notice of Activation mailed May 2017 view link
Water and Sewer Rate Structure presentation on March 6, 2017 view link
Water and Sewer Rate Structure presentation on January 17, 2017 view link
Storm Drainage & Erosion Control Management Design Manual view link
Water Quality Report 2018 Report 2018
Water Quality Report 2017 Report 2017
Water Quality Report 2016 Report 2016
Water Quality Report 2015 Report 2015
Water Quality Report 2014 Report 2014
Water Assessment Survey 2011 Survey


Water and Sewer Tips
Guide to What You Can and Can't Flush and Put Down the Drain view link

The 2015-2016 City of Freeport Water and Sewer Commission, Phase B-Water Main Replacement and Upgrade Project is made possible by the financial assistance and cooperation of the Illinois Environmental Protection Agency and its State Revolving Fund (SRF) providing low interest infrastructure loans to protect or improve Illinois' quality of drinking water resources.

The purpose of this Water and Sewer Commission Project is to make water system improvements, including an estimated 21,080 feet of water main upgrades to 12 and 16 diameter in key areas that would provide adequate water transmission lines from the new Well No.9 to the new Elevated Tank and improvements to pressure zones, including the replacement of 10,310 feet of 6-8 inch water main and the replacement of 75 valves. The project will be funded through a State Revolving Fund loan from the Illinois Environmental Protection Agency with the project cost estimated to be $8,587,963.77.

View Map of Phase B Proposed Project Area

Request for Proposals and Bid Tabulations posted by Water and Sewer Department: 


Quick Links

> Meeting Calendar
> Bid Documents
> Codified Ordinances
> Forms
> FAQs
> Regional Media
> Chamber of Commerce
> Northwest Illinois Development Alliance
> Freeport/
Stephenson County Visitor’s Bureau
> Freeport Downtown Development Foundation
> Stephenson County
> Freeport Township Assessor
> Lincoln-Douglas Debate Info

Freeport City Hall
314 W. Stephenson St.
Freeport, IL 61032
Phone: 815.235.8200 or 815.235.8203