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Contact

City Hall Building

314 W. Stephenson
Freeport, IL 61032

Hours: M-F, 8:00 A.M. – 5:00 P.M.

Phone: 815-235-8200 or 815-235-8203

 

Disclaimer: Links on this page may take you to pages that contain a City of Freeport form or document. Please note that these pages also contain drop-down menus that allow you to “Send Feedback”. Please note that these “Send Feedback” functions are directed to 3rd party sites and not to the City of Freeport. If you have any feedback intended for the City of Freeport, please contact the City directly.

  • Abandoned Cars
    • Freeport Police – 815-235-8222
  • Address (new)
    • Community & Economic Development – 815-235-8202
  • Ambulance Inquiries
    • Fire Department – 815-235-8217
  • Animal Control – (Within Freeport City Limits Only)
    • Street Department – Animal Control Officer – 815-235-8210
    • iWorQ or TextMyGov
  • Animal Control Outside City Limits
    • Stephenson County Animal Control – 815-235-8276
  • Annual Financial Reports
    • Finance Department – 815-297-1300
  • Birth Certificates & Marriage Licenses
    • Stephenson County Clerk & Records – 815-235-8289
  • Budget
    • Finance Department – 815-297-1300
  • Building Inspections
    • Building Inspector – 815-235-8202 or 815-656-0931
  • Burning Trash
    • Freeport Fire Department – 815-235-8217
  • City Cemetery
    • Public Works – 815-235-8210
  • Certificates (birth, death)
    • Stephenson County Clerk – 815-235-8289
  • Code Enforcement
    • Code Enforcement Supervisor –  815-990-7462
    • Use iWorQ or TextMyGov to send in a complaint online or by text
  • Concerns/Questions
    • Mayor’s Office – 815-235-8200 or City Manager Office – 815-235-8206
  • Court Dates
    • Stephenson Co. Circuit Clerk – 815-235-8266
  • Curbs, Gutters, & Sidewalks
    • Public Works/Street Department – 815-235-8210
    • Use iWorQ or TextMyGov to send in a complaint online or by text
  • Department Complaints
    • City Manager Office – 815-235-8206
  • Dog Pound
    • Street Department – 815-235-8210
  • Economic Development
  • Electrical Inspections
    • Building Inspector – 815-235-8202 or 815-656-0931
  • Emergency Management Services
    • Stephenson County – 815-235-8255
  • Employment Opportunities
    • Human Resources – 815-235-2065
  • Food & Beverage Tax
    • Finance Department – 815-297-1300
  • Grass and Weeds (includes tall grass)
    • Community & Economic Development Department – 815-235-8202
    • Code Enforcement Supervisor – 815-990-7462
    • Nuisance Inspector – 815-990-4131
    • Use iWorQ or TextMyGov to send in a complaint online or by text
  • Hazardous Materials
    • Fire Department – 815-235-8217
  • Health Department
    • Stephenson County Health Department – 815-235-8271
  • Hotel and Motel Tax
    • Finance Department – 815-297-1300
  • Housing (low income/elderly)
    • Freeport Housing Authority – 815-232-4171
  • Inspections – Electrical, Plumbing, etc.
    • Building Inspector – 815-235-8202 or 815-656-0931
  • Landscape Waste
    • Gill’s Freeport Disposal Inc. – 815-233-5644
  • Landfill
    • Transfer Station – 815-233-0742
  • Library
  • Liquor Licenses
    • City Clerk – 815-235-8203
  • Litter & Garbage Concerns
    • Community & Economic Development Department – 815-235-8202
    • Code Enforcement Supervisor – 815-990-7462
    • Nuisance Inspector – 815-990-4131
    • Use iWorQ or TextMyGov to send in a complaint online or by text
  • Marriage Licenses
    • Stephenson County Clerk – 815-235-8289
  • Mosquito Problems
    • Mosquito Abatement District – 800-942-2555
  • Motor Fuel Tax
    • City Engineer – 815-297-1166
  • Noise Violations
    • Freeport Police Department – 815-235-8222
  • Nuisance Inspector for Ordinance Violations (violations not concerning the Police Department)
    • Community & Economic Development Department – 815-235-8202
    • Code Enforcement Supervisor – 815-990-7462
    • Nuisance Inspector – 815-990-4131
    • Use iWorQ or TextMyGov to send in a complaint online or by text
  • Park Maintenance
    • Freeport Park District – 815-235-4285
  • Parking Tickets
    • Freeport Police Department – 815-235-8222
  • Permits – Buildings/Construction
  • Permits (Special Event in City such as closure of street)
    • City Clerk – 815-235-8203
  • Plumbing Inspections
    • Building Inspector – 815-235-8202 or 815-656-0931
  • Property Assessments
    • Freeport Township Assessor – 815-232-6131
    • Stephenson County Assessor – 815-235-8260
  • Property Tax Bills
    • Stephenson Co. Treasurer – 815-235-8264
  • Property Tax Challenge Procedures
    • Stephenson County Supervisor of Assessment – 815-235-8264
  • Property Transfer Tax
    • Finance Department – 815-297-1300
  • Recycling Information
  • Right-of-Way
  • Sidewalks
    • Public Works – 815-235-8210
  • Signs and Signals
    • Public Works – 815-235-8210
  • Snow Removal City Streets
  • Special Event Permits (block parties, etc.)
    • City Clerk – 815-235-8203
  • Stephenson County Sheriff
    • Non-Emergency – 815-235-8252
  • Storm Sewer Backups
    • Water and Sewer Department – 815-235-8210
  • Street Light Maintenance
    • Public Works – 815-235-8210
    • Commonwealth Edison – 800-334-7661
  • Street Maintenance
  • Subdivision Regulations
    • Community & Economic Development – 815-235-8221
  • Transfer Station
    • 815-233-0742 – Monday through Friday –  7:30 am – 2:00 pm — 1st Saturday 8:00am – 11:00 am
  • Trash Collection
  • Tree Trimming – City Owned Trees (in Public Right-of-Way)
  • Utility Taxes
    • Finance Department – 815-297-1300
  • Voter Registration/Voting Info
    • Stephenson County Clerk – 815-235-8289
  • Water Service Concerns
    • Water and Sewer Department – 815-233-0111 – Monday through Friday – 8:00 am – 5:00 pm
  • Water/Sewer Trouble Calls
    • Water and Sewer Billing Office- 815-233-0111
    • Water only – 815-235-8210
    • After Hours & Saturday – Sunday – 815-233-0711
  • Wheelchair-Accessible Curb Ramps
    • Public Works – 815-235-8210
  • Zoning
    • Community & Economic Development – 815-235-8202
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